Privacy Policy



Article 1: Collection of Personal Information

When you browse our site, we may collect personal data such as your name, email address, and phone number. This information is only collected if you choose to share it, for example, by filling out a contact form, requesting a quote, or a callback. We ensure that we only collect essential data to process your requests.


Article 2: Use of Your Personal Information

The personal information we collect is used to:

  • Respond to your requests and provide you with our services.
  • Improve your browsing experience on our site.
  • Tailor content according to your preferences.
  • Conduct statistical analyses to better understand the use of our site.
  • Comply with our legal obligations.


Article 3: Security of Your Personal Data

We have implemented rigorous security measures to protect your personal information against unauthorized access, use, or disclosure. These protections include physical, technical, and organizational controls. Only authorized individuals, such as our employees or service providers, who need access to this data to provide our services, have access to it.


Article 4: Sharing of Your Personal Data

We do not share, sell, or rent your personal data to third parties for marketing purposes without your explicit consent. However, we may share your information with external partners who help us manage our operations, such as hosting providers, payment processors, or marketing agencies. We ensure that these partners adhere to strict security and confidentiality standards to protect your data.


Article 5: Retention and Deletion of Your Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a different period is required by law. For example, if you request information, we may keep your correspondence and associated data for a certain time to process your request and provide optimal service. Once this information is no longer needed, we are committed to deleting or securely anonymizing it to ensure its confidentiality.


Article 6: Cookie Management

We retain your personal data only for as long as necessary to achieve the purposes for which it was collected, unless a different duration is required by law. For example, if you submit an information request, we may retain your correspondence and related data for a period to process your request and provide optimal service. Once this information becomes obsolete, we are committed to deleting or securely anonymizing it to ensure its confidentiality.


Article 7: Your Rights Regarding Personal Data Protection

You have the following rights:

  • Access your personal data and obtain information about its processing.
  • Request the correction of inaccurate or incomplete data.
  • Demand the deletion of your information if it is no longer necessary or if its processing is unlawful.
  • Object to the processing of your data for legitimate reasons.
  • Limit the processing of your personal information.
  • Request the portability of your data.
  • Withdraw your consent to the processing of your information, subject to contractual or legal obligations.


Article 8: Changes to the Privacy Policy

We reserve the right to modify our privacy policy at any time. Any updates will be communicated clearly, and we encourage you to review this policy regularly.


Article 9: Questions and Contact

If you wish to access your personal information, correct, update, or delete it, file a complaint, or obtain additional information, please contact our privacy officer using the contact details below:


Person responsible for personal data:



Gino Mancuso


Phone: +1 (514) 951-5700

Email: gino.mancuso@sympatico.ca